Welcome to 577com. This Privacy Policy outlines our commitment and approach to protecting your personal information. We believe transparency is the most effective way to earn the trust of our users.
By using the 577com platform, you automatically consent to this Privacy Policy. We recommend reading the full document carefully before creating an account. If you have any questions, our customer support team is always ready to help.
Important: This Privacy Policy may be updated at any time. You will be notified of any changes via your registered email, and updates will be published on the website.
577com complies with international data protection standards. Every piece of information collected on our platform is gathered for a specific purpose and is never used beyond that purpose.
Various types of information are collected when you create an account and use services on 577com. This data comes from three main sources: information you provide directly, information collected automatically, and information received from third parties.
Personal information (provided directly)
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address and postal code
- National ID or passport details (for KYC verification)
- Payment details (bKash/Nagad number, bank account information)
Automatically collected information
- IP address and device information
- Browser type and operating system
- Website visit times and session duration
- Pages visited and time spent on each page
- Gaming activity and betting history
- Browsing data collected via cookies and tracking tags
Please note: 577com never collects unnecessary information. Every piece of data is gathered for a specific reason, and you are informed of that reason before it is used.
Details of information collected
| Data Type |
Reason for collection |
Retention period |
| Identity Information |
Account Creation & KYC Verification |
For the duration of the active account + 5 years |
| Contact information |
Notifications and support services |
2 years after account closure |
| Payment Information |
Transaction processing and financial records |
7 years as required by law |
| Gaming Data |
Service Improvement & Responsible Gaming |
For the duration of the active account |
| Technical information |
Security & Fraud Prevention |
1 year |
577com collects your information solely for defined purposes. We never use your data for unnecessary activities or sell it to third parties.
Primary use
- Service Delivery: Ensuring account creation, transaction processing, and gaming services.
- Identity Verification: Completing the KYC process to prevent fraud and money laundering.
- Customer Support: Providing prompt and effective resolution of your complaints and inquiries.
- Financial transactions: Processing deposits and withdrawals securely.
Secondary Use
- Service Improvement: Analyzing user experience to improve the platform.
- Promotional communications: Sending notifications about applicable bonuses and offers (with your consent).
- Security Monitoring: Detecting suspicious activity to keep your account secure.
- Legal obligations: Meeting regulatory and compliance requirements.
- Responsible Gaming: Identifying signs of excessive gaming and providing appropriate support.
Marketing communications: You can opt out of promotional emails or SMS at any time. You also have the option to update your notification preferences directly in your account settings.
577com never sells your personal information to third parties. However, data may be shared in the following limited circumstances:
Who we may share your information with
- Payment Processors: Necessary information is shared to process transactions with bKash, Nagad, Rocket, or your bank.
- Game Providers: Technical information may be shared to support game operation.
- Regulatory Authority: Information is provided to government authorities to meet legal obligations.
- Security Partners: Limited data sharing with specialist fraud prevention partners.
- IT service providers: Companies responsible for cloud storage and server management.
Guarantee: When sharing data with third parties, 577com ensures they adhere to the same standard of privacy practices. No data is shared with any party that has not entered into a formal agreement.
For international data transfers, 577com ensures compliance with international data protection standards, including the EU's GDPR and all other applicable regulations.
577com uses industry-leading technology to protect your data. Our security infrastructure is regularly audited and updated by independent third-party experts.
- SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): OTP verification for an extra layer of login security.
- Firewall protection: Advanced firewall systems to prevent unauthorized access.
- Data Masking: Sensitive data is masked when storing payment information.
- Regular Audits: A full security audit is conducted once every three months.
- Data Backup: All data is backed up across multiple secure servers.
Your responsibilities: While 577com ensures the highest level of security on our end, it is your responsibility to keep your password confidential, avoid public Wi-Fi, and stay alert to phishing links.
577com uses cookies to enhance the user experience and analyze key activity on the website. Cookies are small text files stored on your device.
Cookie Type
- Essential cookies: Essential for core website functionality. Disabling these will prevent the site from working properly.
- Performance Cookies: Helps analyze page loading times and overall user experience.
- Functionality cookies: Remembers your preferences and language settings.
- Analytics cookies: Used to understand site traffic and usage patterns.
- Marketing cookies: Helps display relevant advertisements (with your consent).
Cookie Controls: You can delete or disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.
577com believes you should have full control over your own data. That is why we uphold internationally recognized data protection rights.
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily paused.
- Data Portability: The right to obtain your data in a machine-readable format.
- Right to withdraw consent: You may withdraw your consent to marketing communications at any time.
Submit a request: Send any requests related to your information to our support email. Responses are typically provided within 30 days.
577com retains your information only for as long as necessary. Retention periods depend on the type of data, legal obligations, and business requirements.
- Data associated with active accounts is retained until the account is closed.
- Financial transaction records are retained for a minimum of 7 years as required by law.
- KYC verification documents are retained for up to 5 years after account closure.
- Customer support conversations are retained for up to 2 years.
- After marketing consent is withdrawn, the relevant data will be deleted within 30 days.
Data Deletion: Once the retention period expires, 577com automatically deletes your data securely or anonymizes it in a way that makes it impossible to identify you in any manner.
577com strictly prohibits access for users under 18. We do not knowingly collect information from minors or allow them to create accounts.
- Age verification is mandatory at the point of registration.
- Proof of identity must be submitted in cases of suspicion.
- If a minor is identified, the account is closed immediately.
- Any information collected is permanently and immediately deleted.
For parents: If your child has created an account on 577com, please contact our support team immediately. We will take prompt action.